Do passengers want before traveling to know How do I talk to a live person in Aer Lingus? Aer Lingus Airlines provides both options for collecting information online/offline. If you are opting for the online option then you have to follow a long procedure like first going to the airline's official website, scrolling down, clicking on the help option, and following the IVR procedure but you do not have time then go offline. Then, dial your Aer Lingus phone number, connect with the customer directly, and get the solution to your problem.